[ Sourav Roy ]

Sourav Roy

Project Management Consultant | AI Delivery Lead | Technical Program Manager

End to End project Management, AI/GenAI Solutions & Enterprise Transformation

Kolkata, West Bengal, India

Strategic IT Delivery Manager and seasoned technology leader with 19+ years driving multi-million-dollar enterprise program portfolios across distributed, cross-functional global teams using SAFe, Waterfall, Hybrid, and Agile delivery models.

Expertise in Program Delivery Governance, Technical Project Management, Stakeholder Engagement, AI/ML Solutions delivery, and Intelligent Automation. Proven track record managing complex, multi-year initiatives with cross-functional stakeholder alignment and delivering measurable business impact across Banking, Travel & Hospitality, Insurance, and Airlines domains.

Technology is a business enabler. Excellence comes from aligning people, process, and platforms through governance without bureaucracy.

Profile portrait
19+ Years
Technical Leadership
150+ Engineers
Teams Managed
$25M+
Program Budgets

Trusted by teams at

First Data Corporation
First Data Corporation
Marriott International
Marriott International
TJX Companies
TJX Companies
Travelport
Travelport
American Airlines
American Airlines
Burger King
Burger King
Wyndham Vacation Ownership
Wyndham Vacation Ownership
Solaire Resort & Casino
Solaire Resort & Casino
Travelers Insurance
Travelers Insurance
Rabobank
Rabobank
Heidelberger Druckmaschinen
Heidelberger Druckmaschinen
HeidelbergCement
HeidelbergCement
First Data Corporation
First Data Corporation
Marriott International
Marriott International
TJX Companies
TJX Companies
Travelport
Travelport
American Airlines
American Airlines
Burger King
Burger King
Wyndham Vacation Ownership
Wyndham Vacation Ownership
Solaire Resort & Casino
Solaire Resort & Casino
Travelers Insurance
Travelers Insurance
Rabobank
Rabobank
Heidelberger Druckmaschinen
Heidelberger Druckmaschinen
HeidelbergCement
HeidelbergCement
AI · Solutions

AI-Led Solutions & Platform Engineering

Currently spearheading solution architecture and delivery for an AI-driven Supply Chain Optimization platform that harnesses Agentic AI and advanced data analytics using Azure Data Factory, Databricks and Medallion Architecture to address end-to-end supply chain challenges — encompassing demand forecasting, inventory optimization, predictive maintenance, and logistics analytics.

Driving strategic solutioning across

01

AI-Led Chatbot Implementation

Led end-to-end design, implementation, and deployment of an enterprise-grade AI-powered Conversational Chatbot leveraging Retrieval-Augmented Generation (RAG), Azure OpenAI, LangChain, and Azure Vector Database — built on a Java Microservices architecture with ReactJS front-end, RESTful APIs, Azure Kubernetes Service (AKS), and Hybrid Cloud (Azure/AWS) infrastructure with back-end DB2 — delivering context-aware, multi-turn natural language interactions for customer service automation, enterprise knowledge management, and operational query resolution, resulting in measurable productivity gains across collaboration platforms.

02

Accounts Payable (AP) Automation

Leading and governing end-to-end program delivery of AP Invoice Automation — overseeing solution architecture, vendor coordination, and cross-functional team execution across Azure Document Intelligence (Form Recognizer), Azure Business Rules Engine (BRE), Azure Logic Apps, and Python — driving full automation of the invoice lifecycle including document ingestion, OCR-based data extraction, field validation, GL coding, and multi-tier approval workflows — delivering measurable reductions in manual touchpoints, accelerated invoice-to-pay cycle times, improved data accuracy, and strengthened audit compliance and financial controls readiness.

03

HR Process Automation (Agentic AI)

Led automation of core HR Background Verification process through Copilot Studio and Agentic AI, integrating Azure AI Search and Azure Blob Storage with MS Teams — enhancing HR operations efficiency, reducing manual effort, and establishing process standardization across the HR function.

04

Bid Accelerator (Agentic AI)

Led design and implementation of an Agentic AI-powered bid and proposal accelerator on Azure, enabling intelligent content generation, competitive analysis, and compliance checks to significantly compress pursuit timelines and improve win rates — fully integrated with MS Teams for seamless collaboration across pursuit teams.

CORE AREAS

Focus Areas


01

Program Delivery & Governance

Enterprise program delivery expertise across Agile, Waterfall, and Hybrid models. Proficient in Work Breakdown Structure (WBS), Critical Path Analysis, Budget Forecasting, Change Control, Scope Management, and Risk Registers. Successfully managed $7M+ program budgets across 35+ members in multi-year, multi-geographic locations. Experienced with diverse PMS systems (Agilisys, Opera, Amadeus). Demonstrated excellence in delivering complex, interdependent initiatives with rigorous governance and stakeholder alignment.

$7M+ program budget, 35+ members, multi-geographic scale

02

Project Management

Comprehensive project management expertise spanning Statement of Work (SOW) and contract writing, Project Charters, Resource Planning, Variance Analysis, and KPI Frameworks. Strong proficiency in RACI communication models, Steering Committee Management, and P&L ownership. Proven ability to drive revenue growth, manage stakeholder expectations, and deliver measurable business outcomes through structured project governance and financial accountability.

Full P&L ownership, revenue growth focus

03

AI/ML Solutions & Platform Engineering

End-to-end AI/ML solutions delivery expertise including Agentic AI, Generative AI, and Retrieval-Augmented Generation (RAG) architectures. Proficient with Azure OpenAI, Data Analytics, and Data Engineering. Expert in designing and implementing Medallion Architecture (Bronze-Silver-Gold) for scalable data pipelines. Delivered production-grade AI platforms spanning demand forecasting, supply chain optimization, and intelligent document processing with measurable business impact.

5+ AI platforms shipped, Medallion Architecture at scale

04

Intelligent Automation

Full-spectrum workflow automation expertise across RPA, UiPath, Microsoft Copilot Studio, Power Automate, Document Intelligence, and Azure Business Rules Engine. Designed and deployed end-to-end automation pipelines for Accounts Payable invoice automation, process optimization, and intelligent document handling. Driven significant cost reductions and operational efficiency improvements through strategic automation initiatives and workflow optimization.

End-to-end automation pipelines, cost reduction delivered

05

Agile Leadership & Transformation

8+ years as Certified Scrum Master with deep SAFe expertise. Expert in driving organizational Agile transformation, facilitating PI Planning, conducting sprint ceremonies, and maintaining 90%+ sprint commitment rates. Skilled in team facilitation, continuous improvement coaching, and establishing high-performing Agile frameworks. Successfully led 35+ distributed teams through Agile adoption and scaled agile practices across enterprise programs.

8+ years Scrum Master, 90%+ sprint commitment, SAFe Agilist

06

Cloud & Data Architecture

Enterprise-scale cloud and data architecture expertise with Azure Data Factory, Databricks, Azure Kubernetes Service (AKS), and Hybrid Cloud infrastructure. Designed Medallion Architecture data pipelines for analytics and AI workloads. Proficient in Azure DevOps, CI/CD automation, and scalable data modeling. Built production systems supporting business intelligence, predictive analytics, and real-time decision-making at enterprise scale.

Medallion architecture at enterprise scale, Hybrid Cloud

FEATURED

Initiatives


AI-Driven Supply Chain Optimization Platform

2026

Architected and delivering end-to-end supply chain platform using Agentic AI and Medallion Architecture data pipelines

Agentic AIAzure Data FactoryDatabricksAnalytics

Enterprise-Grade AI-Powered Conversational Chatbot

2025

Led end-to-end design and deployment of RAG-based chatbot on Java Microservices with AKS and Hybrid Cloud infrastructure

Retrieval-Augmented GenerationAzure OpenAIJava MicroservicesAKS

Accounts Payable Automation with Gen AI

2026

Led end-to-end AP Invoice Automation program delivering full automation of invoice lifecycle from ingestion to payment

Gen AIDocument IntelligenceAzure Logic AppsProcess Automation

HR Process Automation (Agentic AI)

2026

HR Background Verification process through Copilot Studio and Agentic AI.

Agentic AIAzure Open AImicrosoft AI Foundry

Pre-sales Enablement Automation (Agentic AI)

2026

Design and implementation of Agentic AI-powered bid and proposal accelerator

Azure Open AIAgentic AIAzure Blob StorageMicrosoft copilot
CAREER

Experience Timeline


Engagement Manager

2025-11-01 — Present

Capgemini Technology Services Limited

Managing 10+ deals across multiple business domains, identifying automation and AI transformation opportunities across customer portfolios.

Technical Program Manager

2021-09-08 — 2025-11-12

LTIMindtree Limited

Managed multi-year enterprise-wide transformation program; spearheaded end-to-end project delivery across Java, Mainframe, and Cloud-native environments.

Project Manager (Various Roles)

2006-12-18 — 2021-09-03

Cognizant Technology Solutions Pvt. Ltd.

Supervised end-to-end project delivery across .NET, Java, Mainframe, and cloud environments; oversaw 80+ member cross-functional teams.

EXPERTISE

Skills Matrix


TECHNICAL SKILLS

Cloud Platforms & Infrastructure

Azure Kubernetes Service (AKS)Azure Blob StorageAWSAzure DevOpsAzure Data Factory (ADF)Azure FabricDatabricksData Modeling & Analytics Architecture

AI, GenAI & Machine Learning

Azure OpenAIAzure MS FoundryAzure AI SearchAzure Document IntelligenceAzure Business Rules Engine (BRE)LangChainRAG (Retrieval-Augmented Generation)GitHub Copilot

Languages & Frameworks

JavaJava MicroservicesC#VB.NETASP.NETADO.NETMVCEntity Data ModelLINQHTMLXMLJavaScriptReactJSWeb ServicesWindows ServicesPython

Automation & Platforms

UiPath RPAMicrosoft Copilot StudioPower AutomateMicrosoft 365 CopilotPower AppsDocument IntelligenceBusiness Rules Engine

Agile & Program Management

SAFeScrum MasterPI PlanningSprint CeremoniesTeam FacilitationContinuous ImprovementJIRAConfluenceZephyrRisk ManagementProgram ManagementOKRs

FUNCTIONAL SKILLS

Program Delivery & GovernanceEnterprise Stakeholder ManagementTechnical Project ManagementAgile/SAFe LeadershipTechnology ModernizationTeam Building & MentorshipCross-Functional CollaborationChange ManagementPre-sales & SolutioningData-Driven Decision Making
CREDENTIALS

Certifications


PRINCE2® Foundation & Practitioner

Axelos

2024

PSM – I™ Professional Scrum Master

Scrum.org

2023

PSPO - I™ Professional Scrum Product Owner

Scrum.org

2023

SAFe® Agilist (SA)

Scaled Agile

2023

View All Certifications
RECOGNITION

Awards & Honors


Opus Excellence Award

LTIMindtree

For driving high-margin project delivery and operational excellence across large-scale programs

North-Star Award

LTIMindtree

For leading seamless delivery with precision, efficiency, and consistent high-quality execution

Trailblazer Squad Award

LTIMindtree

For driving innovation and delivering transformational impact across enterprise programs

T&H Icon Award

Cognizant

For sustaining operational excellence and consistent project delivery performance in Travel & Hospitality domain

View All Awards
EDUCATION

Academic Background


WBUT University

B.Tech in Electronics and Communication Engineering

2006